Five ways your organization can reduce burnout across your IT team

Beauceron Security ‘s mission is to empower people.

When we do that well, people help their organizations proactively reduce their cyber risk while also improving their ability to respond and recover from cyber incidents.  

Part of that mission involves helping people manage ever-increasing workloads and corresponding stress.

Competing priorities, constant change and financial constraints can create stress in the workplace. When left unaddressed, burnout — long-term, unsolvable job stress — can take over, and that’s bad news for your people and your bottom line.  

Information technology (IT) professionals are no strangers to workplace stress. Small teams of experts are facing increased security risks. In that context, it’s easy to see why so many organizations around the world struggle to build and maintain traditional security awareness programs - they just take too much time in an already too-busy workday.

That’s why we’ve designed a platform that leverages the best aspects of technology to do what computers do best - automate routine tasks and calculate data into meaningful metrics - while letting people focus on what they do best - connecting with other people.

When an organization becomes human-centric, it focuses on connecting and empowering its people and becomes more proactive, reducing the number of incidents and reactive issues teams have to deal with.

That results in less stress for leaders and employees.

Here are some of our tips on how to move to a human-centric approach.

1. Recognize it’s an issue

You can’t solve a problem until you acknowledge it. A  2019 study  that delved into Chief Information Security Officer (CISO) stress levels found that, across 408 CISOs in the United Kingdom and United States, 91 per cent reported to suffer from moderate or high levels of stress. In Canada, the inability to unplug after work hours is reaching pandemic proportions.   

Putting in place the right plan, maximizing the effectiveness of your human and technology resources and prioritizing risk areas are all ways to manage security stress.

When we designed the Beauceron platform, we looked for ways to help security leaders do all of those things through our powerful dashboards, metrics and through engaging every one in an organization to play a greater role in security.

2. Educate and empower your entire team

An educated team throughout your organization will stop security threats before they escalate to your IT department. Beauceron’s library of multilingual courses teaches employees about the important role they play in protecting their organizations.

Employees learn how to identify and report potential attacks, such as phishing e-mails. They also learn steps they can take to protect themselves including account hygiene practices such as using multi-factor authentication and password managers.

If a would-be threat never has the chance to materialize, the potential stressors on already overworked IT professionals can be minimized.  

3. Determine where your risks are

Many CISOs struggle to keep up with ever-changing risks. This can make it tough to pinpoint and address problems.

Beauceron identifies the risky people in your organization and helps them overcome weak points in knowledge and training to better the company’s overall risk score. Assessments are visual and easy-to-understand, helping high-risk employees change their behaviour quickly.  

Beauceron's pioneering approach goes far beyond employee training.

It’s unique scoring system and risk advisor feature helps identify risks not just in people, but in culture, process and technology, providing the world’s most comprehensive human-centric approach to managing cyber risk.

4. Rewarding and recognizing employees

The Beauceron platform comes with built-in rewards and a gamification system designed to get everyone engaged in managing their cyber risk. When education is gamified, people are more motivated to learn, their risk scores are lowered — and your stress is reduced!

Of course, a technology can only do so much. When you’re not spending time doing routine, repetitive tasks, you have time to think about additional proactive ways to help your team.

At Beauceron, we leverage our own technology and others that enable automation so that we can focus on additional ways to reward and recognize our team. That includes professional development opportunities and implementing improved benefits programs such as employee assistance programs (EAPs) that provide counselling and advice on legal, financial and mental health matters.

5. Promote flexibility and fun

 Recognize that individuals within your company have distinct personalities and need different tools in order to succeed.

Some may do their best work remotely, while others need more face-time and collaboration with co-workers.

Some may feel recharged after playing with a furry friend, (did we mention we’re supporting a “Canine Comfort Zone” run by St. John Ambulance?) Therapy dogs are on-site at Atlantic Security Conference in Halifax this month! Show your employees that their uniqueness is valued, and they’ll work harder for you.  

Stress is contagious.

If employees have their needs met, they’ll be more productive and won’t be passing stress along to the higher-ups whose jobs are demanding enough as is.   

Let Beauceron help you educate and empower your team — and reduce stress and burnout!  

Visit our booth at Atlantic Security Conference on April 24 and 25 or reach out to our team to learn more: info@beauceronsecurity.com or 1-877-516-9245. 

 

Seven reasons to start using a password manager today

1) You aren’t alone

If you’re not sure what a password manager is, you’re not alone. And if you’re familiar with password managers but haven’t gotten around to using one, unfortunately you’re in the majority there, too.  

Good news — The Pack Has Your Back. Here’s the rundown! 

2) It’s easier than you think

Think of it as a diary where you’ve written all your secrets. But unlike any diary you kept as a kid, this one has a nearly impenetrable lock, and only you hold the key. In this case, the key is a strong, secure “master password.”  

Most people have weak passwords and use the same passwords on multiple sites and services. (And no, using the same password with a “1” after it does NOT count as a new password!) A password manager does the dirty work for you by generating random, strong passwords for all your logins, and storing them in one place that’s easy for you to access.

3) Less stuff to remember

With a password manager, you only have to remember that one master password. Period. Without a password manager, you have to remember dozens for all of your online accounts and services: phone and internet services, social media pages, banking sites, work and personal email accounts — everything these days requires a password!   

4) We’ve narrowed down the choices

LastPass is widely trusted and offers its best features — like a secure and searchable password “vault” where you can store all passwords, access on all devices, multi-factor authentication, and secure “notes” for files and information beyond just your passwords — for free.  

Other good options include 1Password, Dashlane or Keeper.

Some are free, some come with a small fee. Do your research and see which one best suits your needs. 

5) It’s safer than what you’re doing now

The obvious question people have about password managers is: what if that one master password gets hacked? Then the hacker would have access to all my online services and life as I know it would come to an end!   

Of course no security measure online or in real life is 100% infallible, but your “last password ever” is highly secure. It’s long, it’s complex, it’s got letters, numbers, and other characters that would be almost impossible to crack.   

It’s a lot safer than writing them down on a piece of paper or logging them away in a Google Doc, right? A password manager offers the best combination of security and convenience.

6) Who doesn’t like a good story?

What if I forget my master password? How to beat it: make your password into a story — a memorable phrase or a catchy song lyric.   

Many people don’t realize that a longer password is tougher to crack than a random one. So, for example (don’t use this one!) the password “afd%#T”, though complex and involving symbols as well as upper- and lower-case characters, would be easier to hack than something that tells a story, like “mydog8theblackcat@midnighT.” There are recognizable words in the second one, but it’s longer and therefore harder to crack.   

Make it personal to you.  

7) It’s free and quick

Go to LastPass.com (if that’s the one you choose), click the “Get LastPass Free” button, and enter your email, the master password, and an optional reminder. That’s the basic version. You can add services such as a GB of encrypted file storage and priority tech support if you pay a minor monthly fee.   

Then you just install the extension in your browser — it'll walk you through it, don’t worry — in order to capture and store passwords into its vault as you go about life online.   

It takes seconds. Okay, maybe a minute. But that’s really it!
   

If you want to learn more about how you can reduce your cyber risk at home and at work, contact Beauceron Security to learn more! info@beauceronsecurity.com 

Are you being stalked through your phone?

Tech and science publication Motherboard has been trying for weeks to warn a certain stalkerware company that they’ve been hacked. The app’s services are not secured, so hackers are sitting on a gold mine of exposed pictures, videos, messages and more.  

Motherboard has called out spyware providers for their deplorable security practices many times before, but these companies are all about invading privacy, so naturally they don’t care about the privacy of hacking victims.  

Stalking apps are especially vulnerable because their goal is to operate cheaply, not securely; there are hundreds vying for a slice of this business. And their customers are in no position to complain about their data being leaked – more often than not, they're using the software to commit crimes.  

What is stalkerware?

Stalkerware is what it sounds like: apps and services designed to let you track, without a user’s knowledge, things on their laptop or smartphone such as photos, messages, emails, browsing histories and GPS co-ordinates.  

Stalking apps are scarily salable. According to a study from Cornell University, there are roughly 300 apps on the market for android and iPhone.  

They’re also becoming popular with parents who want to know what their kids are up to online, but stalkerware is still mainly used by people who want to track their significant others – to find out whether a partner is cheating. And they’re commonly used by abusive ex-partners who can stalk their victims with relative anonymity. It’s invasive and creepy, and the data tracked is easy to exploit. 

Part of a bigger stalking issue

These apps and services are part of a major problem in this country, which is stalking in general. 

In just the last five years, data from StatsCan show about two million people have reported being the victims of stalking. Of those victims, only two in five report it to the police, and only a quarter of those reports ever result in charges being laid. Part of the reason for under-reporting is that more stalking is happening online, so it’s harder for police to investigate. 

Parental controls and spyware are not the same thing

Stalkerware and parental controls are very different means to the same end, which is keeping your kids safe online. Parental controls restrict the use of devices to safe situations, and block age-inappropriate websites. Stalkerware, by contrast, violates your kids’ trust by outright spying on them. 

The simplest solution is often the best

Never install stalkerware on your kids’ phones. If you’re tempted to do so, think about what that might be teaching them about what’s acceptable from authorities – it’s a slippery slope leading to an indifference about surveillance. 

 And never, ever stalk your boyfriend or girlfriend! If you care about your partner, don’t put their sensitive data in jeopardy by using these insecure apps. 

Combating the stalkerware industry

On a less personal level, payment processors such as PayPal and credit card companies should stop providing services to stalkerware firms. If they’re fined for accepting money from these apps – especially the ones that track cheating spouses – the offenses would be much harder to commit. When the cash is cut off, so is the crime.  

Services such as Find My Friends on Apple iOS devices should be updated to provide reminders to individuals on a daily, weekly or month basis if that feature is enabled on their device and whenever it is being used. GPS trackers built into modern cars should also provide audio and visual cues when they’re being tracked.

In wake of scandal and tragedy, Facebook privacy crackdown needed

It’s been a year – long enough to have forgotten the details of that Cambridge Analytica story that was all over the news last March.  

A refresher: In early 2018, Canadian-born Christopher Wylie went public with allegations that the British consulting firm Cambridge Analytica harvested private information from more than 50 million Facebook users, and shaped that data into social media strategies to support Trump’s 2016 presidential campaign. The scandal was among the first privacy issues involving Facebook, but it certainly hasn’t been the last. 

A+ for promises, D- for action

Though we have seen some efforts from Facebook to promote transparency – such as a new app to be rolled out in June that will show who paid for political ads and whom they’re targeting – Facebook is well known for making big promises about user privacy and keeping none of them. Remember when they promised a “delete your history” button in May 2018, after the backlash from Cambridge Analytica? It’s still nowhere to be seen. And that lack of follow-through is oh-so typical of Facebook. 

A wasted year

In the last year, legislators in the States have at least started to have serious conversations about what a national privacy law might look like. The American focus is on trying to rein in the power of big tech. But fast-forward 12 months and Canadian politicians have failed to create anything resembling a national data strategy. Probably because they’re more focused on winning the upcoming election than on protecting citizens’ privacy.  

What politicians should do is take Europe’s General Data Protection Regulation and Canadianize it, effectively cracking down on rule-breakers like Facebook with major fines that would have a real impact on their practices.  

Tragedy broadcast on social media

A horrific tragedy unfolded in New Zealand last week, where a terrorist attacked a mosque in Christchurch. Because Facebook is still basically a free-for-all of information dissemination, videos of the deadly shooting were live-streamed millions of times – almost instantly – on social media.  

Once digital data is created and replicated, it’s nearly impossible to control; people have created more data in the last couple of years than in all human history, and criminals are swimming in a sea of personal information that can be easily exploited.  

Who’s accountable?

New Zealand internet service providers actually blocked areas of the internet that continued to host these reprehensible materials. This was one of the most aggressive actions taken by ISPs worldwide, and it raises some thought-provoking questions regarding who should be accountable for data that’s shared online: the platform, or the internet service providers, or solely the individuals sharing it? Is there such a thing as regulated free speech? 

And while we’re on the topic: Is it really necessary for every human being to have the capability to instantly broadcast anything with zero vetting? Facebook should restrict this live-streaming capability to verified news media and individuals, so this kind of thing can’t happen in the future. 

An encouraging reaction

It was heartening to see the numbers of people across the world who refused to watch or share these violent images, in a sort of moral protest. If we really want change, though, we should be pushing our legislators to create laws that crack down on big firms that handle and distribute data. 

Co-op students across province receive cybersecurity awareness training

FREDERICTON — Through a partnership with Opportunities New Brunswick, CyberNB and the Department of Education and Early Childhood Development (EECD), Beauceron Security is providing cybersecurity awareness training to high school co-op students across the province.

Cybersecurity is a risk that businesses across New Brunswick are facing as more services and information is being provided online.

“This partnership is a collaboration between ONB, the private sector and government as a whole, working together to deliver value for New Brunswickers,” said Honourable Mary Wilson, Minister of Economic Development and Small Business and Minister responsible for Opportunities NB. “We’ve made a significant difference for high school students in the province by providing industry quality awareness training prior to their co-op placements.”

According to the 2018 Verizon Data Breach report, 93% of malicious data breaches came from a form of cyber attack that leverages e-mails, texts, phone calls or even in-person visits, known as social engineering.

The most effective and affordable solution to social engineering is an educated and engaged community. Beauceron was designed to empower people across organizations to make better decisions regarding cybersecurity. It teaches them to ask the right kinds of questions at the right time.

“It’s been fantastic to take the technology we’ve built and deployed to customers around the world to help educate students entering the workforce in our own province,” says Beauceron CEO and co-founder David Shipley. “This partnership helped us develop a new line of potential business that could lead to export opportunities in Canada and around the world in K-12.”

Beauceron Security’s behaviour change platform will give New Brunswick co-op students a leg up when they enter the workforce. They will be educated and empowered to mitigate risk in this growing global concern on behalf of their future employers.

About Beauceron Security Inc.

Beauceron Security empowers behavior change across organizations by providing the right information at the right time, enabling individuals to make better decisions. They accomplish this by providing a unique integrated and highly automated platform that combines phishing simulations, cyber awareness training, surveys, and newsletters with advanced analytics and dashboarding.

Have you been pwned?

If you’ve ever wondered how exposed you are to hacking or how vulnerable your online presence might be, now you can find out in a matter of seconds.  

Here’s what you do: go to the site haveibeenpwned.com and input your email address. Hit enter. Moments later you’ll get either an all-clear saying “Good news – no pwnage found!” or an “Oh no – pwned!” message letting you know how many breached sites that email address has appeared on.  

More spam, more attacks

“Pwn” is an old gaming slang term derived from the verb “own.” According to the Wikipedia page, “pwn” “implies domination or humiliation of a rival, primarily in the internet-based video game culture to taunt an opponent who has just been soundly defeated (e.g., ‘You just got pwned!’).” 

Troy Hunt, a respected security researcher, created the website, which lets you check whether your email and/or passwords have been compromised, and which sites your information was leaked from.   

If you have appeared in any breaches, you will inevitably be getting more spam, and even targeted criminal attacks against you. It’s a good idea to check your work email and personal email against this cool tool to see how exposed you are.  

Hunt’s password service also allows you to securely check whether your passwords are in one of these data breaches. He has compiled a data set of 551 million passwords, and if you use passwords that appear here, you should change them immediately! 

How can you secure yourself?

The site suggests three steps to better security.  

1) Protect yourself using 1Password (or another reputable password manager such as LastPass) to create and save strong passwords for each site you use. Don’t use built-in browser password storage; Google Chrome, for example, will often ask, “Do you wish to remember the password for the site?” But it’s better to use a third-party password manager. It’s more secure and more convenient.  

2) Enable two-factor authentication

3) Subscribe to notifications for any other breaches on haveibeenpwned. This will keep you in the loop and informed on the status of your accounts and passwords. 

Remember: while this site is not a catch-all fix to any vulnerabilities in your online identity, it is a useful tool that can go a long way in boosting your overall security.  

Google: violating home and public privacy

The reasons to install a home security system are obvious: you want to see what’s going on in your house when you’re not there, you want to deter would-be thieves, and in the unlikely event of a break-in, you want to be able to identify the perpetrators. And you just want to feel safe and secure.  

Last month, Google announced that users could now enable Google Assistant virtual assistant technology through their Nest cams. Instead of celebrating, though, users were irate, because Google inadvertently revealed that the cams had contained a built-in microphone the entire time. There was never any indication in the packaging, marketing materials, their website – anywhere – that a mic was part of the deal. 

 Imagine learning that the device you installed to keep you secure may have been secretly recording everything you said? Talk about a betrayal of trust! 

Google denied that the microphone had ever been a secret, but it’s tough to buy that; if it were a feature they intended you to know about, they would have bragged it up from the beginning.

Victim blaming

The Nest cams have been riddled with flaws: last month its indoor and outdoor cameras had a bug that caused the camera to behave as if someone were accessing the “live view” mode when they weren’t. There have been several cases of hackers taking control of the cams; in response, Google blamed the victim and said the fault lay with customers and their weak passwords. 

From smart homes to smart cities

Even if you don’t own any smart-home tech, you may not be safe from Google’s clutches; they’re piloting a project called Sidewalk Labs that has been plagued with privacy and ethics problems.  

Sidewalk Labs, a subsidiary of Alphabet Inc., Google’s parent company, wants to create a connected community in Toronto that will measure traffic flow, embed sensors so lights will go on and off more efficiently, track where and when people are out walking in order to plan when it’s best to clear snow, and so on. Again, instead of being thrilled by the advancement, many people are calling this project out as nothing but a big data mine. 

More information about the scale and scope of the project is emerging (they want more real estate and more money, basically) showing that Google’s aspirations for Toronto are far greater than they’d initially let on. This is in keeping with Google’s almost pathological style of hiding the big picture from the public, only releasing details in dribs and drabs. 

Refusal to do the bare minimum

Sidewalk Labs has already squandered a lot of goodwill, first by losing the support of former Ontario privacy commissioner Dr. Ann Cavoukian with their refusal to implement common-sense tech that would de-identify people from video surveillance installed in public places.  

Surveillance can increase convenience, but unless there are measures in place to protect people from the array of abuses that can arise, as we’re seeing in China, the data collection technology that goes along with surveillance is just waiting to be exploited.  

Whether it’s with Nest smart homes or Sidewalk Labs, Google needs to be clear about what they want from the consumer and the public, and be explicit in how they plan to put privacy at the forefront of all their products and projects. And we need hold them accountable for our own data privacy – if we don’t, no one will.  

Tracking your health with an app? Facebook is too

You don’t even have to be a Facebook user for the social media platform to collect data on you – and highly personal data, at that! 

If you’re using a phone app that tracks things like your menstrual cycle, heart rate, exercise habits and calories burned, chances are good that that app is sending that information along to – you guessed it – Facebook.  

Fuel for advertising

A Facebook-provided analytics tool called “App Events” lets app developers track and store user data, then send it right to Facebook, who then use it to fuel their advertising algorithms. Developers use App Events to track how and when people used their apps, and to gain insights for their own advertising purposes.  

The social media platform was caught acquiring sensitive data from Flo Period & Ovulation Tracker, and around 30 other apps so that information could be used for hyper-targeted ads. People were willingly inputting this info into their apps, but they had no idea what would happen to the data beyond the primary function of the app. 

An example: Say a woman is trying to get pregnant, so she’s tracking her periods, ovulation and sexual activity in the Flo Period app. The app sends that information to Facebook, who then hit her with ads for maternity clothing, prenatal vitamins, diapers and daycares in her area.  

The goal of most tech is to slurp up information and turn it into profit, no matter how private the data. And it doesn’t get much more private than bodily functions! 

Feigning ignorance

Facebook claims it requires apps to tell users what info is shared and forbids apps from sending intimate data. But it did nothing to stop the flow of that sensitive data.  

Given their lax attitude toward data privacy, it’s not hard to imagine Facebook selling private information to health insurers, who would pay a premium for it and even use it to decide who they’ll cover. Free health apps have already been known to give up sensitive information to insurance companies – why wouldn’t Facebook do it?  

Digital gangsters

Wall Street Journal investigation found that many of these apps didn’t disclose that they would be sharing this information with third parties, or with Facebook specifically. Shortly after the Journal story broke, New York Governor Andrew Cuomo called for further investigation into this invasion of privacy. 

This all comes on the heels of a scathing report out of the U.K. that essentially called Facebook digital gangsters who are abusing the power of their platform. And it’s not just Facebook; Google and Amazon have a scary amount of data on every one of us, which means we need to be taking this seriously.  

Data privacy should be an election issue

While the issue of data privacy is finally starting to be a high priority in the States, with investigations into breaches and tougher policies mirroring those or Europe, in Canada we’re just not there yet. We need to push for stricter privacy legislation and make it an election issue. We need to demand accountability from these data-hoarding corporations. 

Cybercriminals: Living large on the lam

Cyberattacks may seem like an ambiguous threat – happening to someone else, somewhere else. But serious cybercrime is hitting close to home, with attacks from North Korea now targeting Canadian retail banking customers.  

Security expert Christopher Porter highlighted this threat at a House of Commons meeting earlier this month. He noted that top Canadian financial institutions were exposed to state-sponsored cybertheft from North Korea just one year ago, in February 2017. 

What they want

The attack redirected people to malicious downloads that would subsequently take control of their computers, accessing their bank accounts. These criminals are funding the North Korean nuclear program through stolen money, by targeting financial institutions, companies and retail customers. These cyberattacks show a level of sophistication that was once only seen among nation states’ intelligence groups like the NSA, according to Porter. 

How they’re getting it

"Man-in-the-middle" attacks involve an attacker covertly relaying or changing the communication between two parties who believe they’re communicating directly.  

In this case the “man in the middle” hacks into your device, imitates your banking sign-on page, and lures you to enter your private information. When you’re done banking, the hacker logs on with your credentials and steals your money.  

Why they’re successful

The perpetrators of cybercrime are the same groups known for organized crime like weapons and human trafficking, drugs, et cetera. Cyber represents a booming growth industry for them.   

Cyberattacks are relatively easy to accomplish and extremely tough to police. In Canada, despite their efforts, cops can only identify a suspect in 7% of cases. Criminals are going where the police are not; so their odds of getting away with these crimes are much higher than traditional strategies.  

In addition to the anonymity cyber provides criminals, decades ago, when our telecoms structures were designed, they were done without much consideration to cybercrime. These same structures haven’t adapted as quickly as criminals have. Ahead of our outdated safety measures, criminals are even bypassing newer security methods like multi-factor identification.   

Tom Cruise and the A.I. myth

One way of staying ahead of criminals is to stop them before they have the chance to commit a crime.  

In the 2002 Sci-Fi film Minority Report, police were able to predict and arrest criminals before they offended. That movie feels less like science fiction today, considering real police units in the U.K. are now using algorithms to direct officers to patrol specific high-crime areas. Unfortunately, these areas are disproportionately over-policed as it is. 

In Canada, we’re also experimenting with artificial intelligence (A.I.) to accelerate bureaucratic processes. One well intended effort is the use of A.I. with immigration applications. However, concerns about algorithms with built in biases and inevitable abuses by authorities are being raised by this attempt to use technology to serve immigrants more effectively. 

We may be introducing more problems than we’re solving by using algorithms and A.I. to tackle complex social problems. One of the biggest myths about A.I. is that a computer removes subjectivity, and therefore can’t be biased. But the data fed into these computers are inherently flawed, because the people who’ve created them are flawed. 

How can we respond?

Protecting ourselves from cyberattacks starts with awareness. The more people become knowledgeable about their cyber risks and what simple steps they can take to reduce it, the more time our IT and security professionals will be able to dedicate to putting out the big fires. 

Amazon: now in the business of tracking babies

The demand for smart products for the home is growing, and it was only a matter of time before the purveyors of smart tech turned their attention to a booming market: babies. Enter Hatch Baby, a smart nursery company launched by Amazon’s Alexa Fund

The company was up and running in 2014, by 2016 made its way to Shark Tank, and its offerings are now among the top 100 baby products (of more than 200,000) on the Amazon marketplace. Hatch Baby sells a smart changing pad that can track your baby’s weight; for older kids, there’s a smart nightlight/sound machine. These devices are connected to an app that lets parents control them and track their kids’ interaction with them.  

Amazon and Google are known for collecting and storing way too much data on their customers, and now that’s starting literally from birth.  

If the product testimonials are to be believed, these kid-tracking gadgets are not only life-changing, but necessary. Amazon promises “peace of mind.” Make no mistake: companies such as Google and Amazon are not in the business of helping parents raise their children. They’re in the business of securing market share, killing the competition, and dominating all our time and money.  

Surveillance and censorship

If you’ve seen Black Mirror, you probably recall the “Arkangel” episode in which a woman opts to have a chip implanted into her daughter that allows the mom to track all her movements, to see everything in her daughter’s line of sight, and to pixelate all images that could be disturbing to her child. While the chip technology is at first useful for ensuring the daughter’s safety, as she gets older, the daughter rebels against the constant tracking and surveillance. The mom is addicted to spying on her daughter, and the daughter despises her for it.

It’s easy for us to predict the disastrous implications when we’re watching this fictionalized narrative, so why can’t we foresee the ill effects of real-life tracking tech such as Hatch Baby? 

Resilience versus convenience

As our lives become more convenient and efficient, we become less resilient. With Amazon and Google devouring every aspect of our lives and selling us almost everything we buy, the small- and medium-sized businesses that are the backbone of the Canadian economy suffer. We’re setting ourselves up for economic failure.  

Amazon has been caught, according to a Bloomberg report, strong-arming other home smart-tech companies into letting their devices communicate with Alexa. Alexa collects data from smart light-switches about when a light has been turned on or off, so Amazon knows when the customer is home; smart TVs report what channels customers watch; smart locks let Amazon know whether the front door is bolted.  

They see you when you’re sleeping

This means Google and Amazon know when you’re asleep, when you’re awake, when you’re home, what shows you’re watching and when, the current temperature in your living room, when you’re eating, what you’re buying – everything. They demand this data without our informed consent, then appease us with the lie that it’s all for our convenience.  

Who is it all for?

Where Hatch Baby is concerned, parents need to put themselves in their children’s shoes and ask whether their kids’ lives being tracked is really to their benefit. We need to think about whether we need it – we've gotten by without this kind of “smart” tech till now, and we can continue to do so.