New Solution Helps Turn Customers into Fraud Fighters

Aug 28

Cyber-enabled fraud now accounts for the majority of cybercrime losses worldwide, yet banking defenses remain largely reactive. Beauceron Security today unveiled a first-of-its-kind Consumer Fraud Awareness Solution, designed to flip the script by making customers an active part of fraud prevention. The solution introduces a  Cyber Wellness Score, a measurable way to track knowledge, behaviors, and risks — much like fitness apps revolutionized personal health.

“Financial institution fraud and cyber awareness efforts usually involve one-way communications to clients. Whether it’s email blasts, social media posts, website updates, or webinars, these approaches suffer from a lack of meaningful engagement and feedback,” says David Shipley, CEO and co-founder of Beauceron Security. “There’s a better way to make a more meaningful impact.”

A Proven Model, Extended to Customers

In 2017, Beauceron launched the world’s first employee cyber risk scoring platform, which now helps more than one million people understand their risk and take steps to improve.

Now, Beauceron is bringing that model to customers of banks, credit unions, and fintechs. The new solution introduces the Cyber Wellness Score to everyday banking users, helping them see where they are vulnerable and how to strengthen their defenses.

“The scores do for cybersecurity and fraud awareness what smartwatches have done for fitness,” says Shipley. “They show people how they’re doing and how they can improve.”

Fraud Losses Demand a New Approach

The FBI’s Internet Crime Complaint Center (IC3) reports that 83% of the $16.6 billion in cybercrime losses in 2024 came from customer-targeted fraud.

“Our research shows that if people don’t think security is their responsibility, or don’t believe they can fall victim, they’re much more likely to be scammed,” says Shipley. “This solution helps customers change that mindset.”

Unlike most anti-fraud tools, which detect crime only during or after an attack, Beauceron’s solution works proactively to reduce risk before fraud occurs.

Prevention You Can Measure

Beauceron’s solution combines awareness, behavior change, and measurement to deliver prevention at scale. It allows financial institutions to:

Show customers where they’re vulnerable, making fraud risk visible and personal.

Coach them with clear steps to reduce risk and close the feedback loop.

Measure which education delivers the greatest impact.

Track customer knowledge and attitudes, leading indicators of future fraud risk.

Built for Modern Banking

The solution integrates seamlessly into online banking apps and portals. Through digital banking providers, institutions can embed the Cyber Wellness Score as a native widget and offer an opt-in, personalized fraud education experience.

By extending security beyond the institution and into customers’ hands, banks and credit unions can: